Golden Tulip Hotel, a leader in the Ghanaian hospitality business picked up honours for their Accra and Kumasi branches at Ghana’s Superbrands tribute event held at the Accra International Conference Centre on Thursday, November 29.Golden Tulip Hotel, Accra has for over two decades provided world class hospitality services including accommodations, food and beverages, leisure, conference facilities among others.Golden Tulip became the first international hotel to open a hotel in Kumasi, introducing high international standards in the hospitality industry in the Ashanti region. The Golden Tulip Kumasi City has now become the hotel of choice for locals as well as most business and leisure travelers to Kumasi.In a speech on the theme, ‘The Secret Of My Brand’s Success’, Ms Bertha de-Graft Johnson, Sales and Marketing Manager of Golden Tulip Accra hinted that being a successful brand is more than simply serving customers.“We offer unique customer care schemes such as our Ambassador club, a loyalty program for brokers which reward bookers for bookings made with the hotels.We also have Flavours, a loyalty program for frequent guests, in which guests save points for monetary value of their bookings and can enjoy benefits such as free late check-outs, upgrades among others,” she explained.She said that innovation is key to the success of the Golden Tulip Hotels. Golden Tulip Accra was the first hotel to introduce catering and party services offsite at any venue of customer’s choice.
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